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Leo 3 Patti

Refund Policy

In the event, that a Leo Cash Game is cancelled by Leo3Patti due to technical or other glitches at our end or due to some player(s) indulging in any form of unfair gameplay; the following settlement policy shall be followed:

Return conditions:
Items should be unused, undamaged, and in their original packaging. You may also require a receipt or proof of purchase.

Exceptions:
Items that are on final sale or are not considered returnable at the point of sale may not be eligible for refunds. Exchanges may only be allowed if the item is defective or damaged.

Refund processing:
The Refund process will take 5-7 working days. The refund amount may also be returned to the original payment method.

Points Leo Cash Games:
In the event of cancellation of a Points Leo Cash Game, the table balance of each player is restored to the amount at the beginning of the cancelled Cash Game and credited back to each player’s account. The same process is applied in Points Leo Cash Games where collusion or cheating is detected in addition to any further action that Leo3Patti decides to take against players engaging in such activities as per the Terms.

Pool Leo Cash Games:
In the event of cancellation of a Pool Leo Cash Game at any stage, the entry fees paid by all players shall be refunded. In Pool Leo Cash Games where collusion or cheating is detected, the entry fee paid by other players is refunded to them and the entry fee paid by players indulging in collusion or cheating is dealt with as per the Terms in addition to such further action as may be necessary in the opinion of Leo3Patti.

Tournaments:
Free entry Promotional Tournaments:
In the event of cancellation of a Free entry Promotional Tournament, there are three options that the Leo3Patti Operations Team, at their sole discretion, may adopt to process settlement

Void the tournament:
The tournament will be cancelled and any entry tickets used by players will be returned

Settle prizes only for the current round:
The prize pool only for the cancelled round will be equally distributed among the players qualifying from the last completed round. If tickets are to be given as prizes in the cancelled round, qualifiers from the last completed round will be given tickets as prizes

Settle prizes for all future rounds of the Tournament:
The prize pool for all remaining unfinished rounds will be equally distributed among the players who qualify from the last completed round. If tickets are to be given as prizes in the cancelled round, qualifiers from the last completed round will be given tickets as prizes

Cash Tournaments:
From the entry fee pool, Leo3Patti will collect service charges only from the entry fee paid by players eliminated up to the last completed round and the remaining amount shall be distributed equally among the qualifiers from the last completed round. If tickets are to be given as prizes in the cancelled round, qualifiers from the last completed round will be given tickets as prizes

Deals Leo Cash Games:
In the event of cancellation of a Deals Leo Cash Game at any stage, the entry fees paid by all players shall be refunded. In Deals Leo Cash Games where collusion or cheating is detected, the entry fee paid by other players is refunded to them and the entry fee paid by players indulging in collusion or cheating is dealt with as per the Terms in addition to such further action as may be necessary in the opinion of Leo3Patti.